Housecall Pro is generic field-service software with published base pricing of $59–$149+/mo, with a documented pattern of features moving behind paid add-ons. BY5 keeps it to a flat tier price with trade-specific pricebooks. Here is an honest side-by-side.
No credit card required · Free plan available
Published pricing and documented differences — nothing more.
| Housecall Pro | BY5 | |
|---|---|---|
| Published pricing | $59–$149+/mo base pricing. | Flat plans $0–$299/mo (Free $0 · Solo $39 · Starter $99 · Pro $199 · Premium $299). Free tier included. Every plan includes unlimited crew users — no per-user fees. |
| Add-ons | Documented add-on price creep — capabilities offered as paid add-ons on top of the base plan. | The tier price is the whole price: features listed on a plan are included in that plan. |
| Trade fit | Generic field-service management — one blank template for every trade. | Vertical-specific pricebooks out of the box — carpet & rug cleaning, cleaning, landscaping, pressure washing, pest control, pool service, and construction — priced the way each trade actually bids. |
| AI answering | AI voice answering is custom-priced at roughly $200–$500/mo. | AI co-pilot included in the Pro plan ($199/mo) — not a separate add-on fee. |
| Scheduling & dispatch | Scheduling and dispatching on all plans. | Scheduling & calendar on every plan, including Free. Dispatch board from Starter, route optimization from Pro, AI crew load scoring from Premium. |
| Invoicing & payments | Invoices and payments on all plans. | Invoicing on every plan, including Free — send an invoice and take online payment (Stripe/Square) from day one. Card-on-file and autopay from Solo. |
| Client portal | Not listed on their published pricing page — check their site for current details. | Client portal on every plan, including Free — clients see their quotes, invoices, and job status, and pay online. |
| Mobile crew app | Mobile app included. The entry plan covers 1 user and the mid plan up to 5; the top plan covers 8 users, then $35/mo per extra user. | Mobile crew app with GPS and job photos from Solo — and unlimited crew users on every plan, so a growing crew never raises the software bill. |
| Review automation | Review management included from the entry plan. | Post-job review requests with one-tap star ratings built in, plus Google review automation with AI-drafted replies (always operator-approved) from Pro. |
| Inventory & equipment | Customer equipment tracking starts on the mid-tier plan. | Inventory from Starter — stock levels, low-stock alerts, and chemical mixing charts with printable QR cards — plus fleet meters, preventive maintenance, and work orders. |
| Support & onboarding | Live phone and chat support on all plans; escalated phone support on the top plan. | Concierge setup — we migrate your clients, jobs, and pricebook and configure payments — free when you switch from another tool. Dedicated account manager on the Scale plan. |
Competitor pricing and details are drawn from published pricing pages and public user reviews as of July 2026, and may have changed since — always confirm current pricing with the vendor. BY5 pricing is our published plan catalog.
Moving from Housecall Pro means bringing over your client list, job history, and price list. With concierge setup we do that migration for you — clients, jobs, and pricing — and configure your pricebook and payments before your first login.
Switching from another tool? Your concierge setup is free.
The features listed on an BY5 plan are included in that plan — the tier price is the whole price. Plans run month to month, and the published plan catalog is the pricing.
Yes. The Free plan includes scheduling, simple invoicing, a client portal, and data import — no credit card required.
Yes — the concierge setup service imports your existing clients, jobs, and pricebook from your old tool, configures your services and rates, connects payments, and walks your crew through the field app.
Flat monthly plans: Free $0 · Solo $39 · Starter $99 · Pro $199 · Premium $299, plus a custom Scale tier for multi-location and white-label. Every plan includes unlimited crew users.
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