ZenMaid is maid-service scheduling software — built specifically for residential home cleaning, with published pricing of $19–$49/mo (the $19 Starter tier caps at 40 appointments a month). BY5 covers the same cleaning workflows plus the ops most cleaning tools skip — dispatch, inventory, equipment, review automation — across seven trades, with a permanently free tier. Here is an honest side-by-side.
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Published pricing and documented differences — nothing more.
| ZenMaid | BY5 | |
|---|---|---|
| Published pricing | Starter $19/mo (capped at 40 appointments/month), Pro $39/mo, Pro Max $49/mo. SMS charges not included. | Flat plans $0–$299/mo (Free $0 · Solo $39 · Starter $99 · Pro $199 · Premium $299). Free tier included. Every plan includes unlimited crew users — no per-user fees. |
| Contract terms | 14-day free trial; cancel anytime. | Monthly plans — no annual contract required, and a free tier to start on. |
| Trades covered | Maid-service software — built specifically for residential home cleaning. | Vertical-specific pricebooks out of the box — carpet & rug cleaning, cleaning, landscaping, pressure washing, pest control, pool service, and construction — priced the way each trade actually bids. |
| Scheduling & dispatch | Calendar with dispatch and map views on all plans. | Scheduling & calendar on every plan, including Free. Dispatch board from Starter, route optimization from Pro, AI crew load scoring from Premium. |
| Invoicing & payments | Invoicing with online payments via Stripe and Square on all plans. | Invoicing on every plan, including Free — send an invoice and take online payment (Stripe/Square) from day one. Card-on-file and autopay from Solo. |
| Client portal | Not listed on their published pricing or feature pages — check their site for current details. | Client portal on every plan, including Free — clients see their quotes, invoices, and job status, and pay online. |
| Mobile crew app | Mobile app on all plans; cleaner GPS tracking starts on the Pro plan. | Mobile crew app with GPS and job photos from Solo — and unlimited crew users on every plan, so a growing crew never raises the software bill. |
| Review automation | Service ratings to collect feedback are a Pro Max feature. | Post-job review requests with one-tap star ratings built in, plus Google review automation with AI-drafted replies (always operator-approved) from Pro. |
| Inventory & equipment | Not listed on their published pricing or feature pages. | Inventory from Starter — stock levels, low-stock alerts, and chemical mixing charts with printable QR cards — plus fleet meters, preventive maintenance, and work orders. |
| Support & onboarding | Priority support is reserved for the Pro Max plan. | Concierge setup — we migrate your clients, jobs, and pricebook and configure payments — free when you switch from another tool. Dedicated account manager on the Scale plan. |
Competitor pricing and details are drawn from published pricing pages and public user reviews as of July 2026, and may have changed since — always confirm current pricing with the vendor. BY5 pricing is our published plan catalog.
Moving from ZenMaid means bringing over your client list, recurring schedules, and cleaning rates. With concierge setup we do that migration for you — clients, jobs, and pricing — and configure your services and payments before your first login.
Switching from another tool? Your concierge setup is free.
Yes — cleaning is a core BY5 vertical: recurring schedules, dispatch, crew checklists, GPS time tracking, a client portal, and card-on-file autopay. The difference is ceiling: BY5 also covers carpet, landscaping, pressure washing, pest control, pool service, and construction, so adding a second service line never means adding a second tool.
It can actually be the other way around: BY5 has a permanently free plan with scheduling, invoicing, and a client portal, while ZenMaid starts at $19/mo with a 40-appointment monthly cap. BY5 paid tiers carry the ops features that aren’t on ZenMaid’s published feature list — inventory, equipment maintenance, review automation, and an AI co-pilot.
Yes, on every plan including Free — clients see their quotes, invoices, and job status, and can pay online. A client portal is not listed on ZenMaid’s published pricing or feature pages.
Yes — the concierge setup service imports your existing clients, jobs, and pricebook from your old tool, configures your services and rates, connects payments, and walks your crew through the field app.
Flat monthly plans: Free $0 · Solo $39 · Starter $99 · Pro $199 · Premium $299, plus a custom Scale tier for multi-location and white-label. Every plan includes unlimited crew users.
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