Jobber is generic field-service software with published pricing of $29–$399/mo billed annually ($49–$499 month-to-month) plus $29/mo per additional user. BY5 runs the same quote-to-cash loop on flat plans with unlimited crew users and trade-specific pricebooks. Here is an honest side-by-side.
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Published pricing and documented differences — nothing more.
| Jobber | BY5 | |
|---|---|---|
| Published pricing | $29–$399/mo billed annually ($49–$499 month-to-month), plus $29/mo per additional user. | Flat plans $0–$299/mo (Free $0 · Solo $39 · Starter $99 · Pro $199 · Premium $299). Free tier included. Every plan includes unlimited crew users — no per-user fees. |
| Adding your first teammate | Each additional teammate is $29/mo on top of the users your plan includes. | Unlimited crew users on every plan, including Free. Admin seats scale with the tier — never a per-user fee. |
| Trade fit | Generic field-service management — one blank template for every trade. | Vertical-specific pricebooks out of the box — carpet & rug cleaning, cleaning, landscaping, pressure washing, pest control, pool service, and construction — priced the way each trade actually bids. |
| AI | AI receptionist is a $29/mo add-on. | AI co-pilot included in the Pro plan ($199/mo) — not a separate add-on fee. |
| Scheduling & dispatch | Scheduling on all plans; route optimization and GPS tracking are higher-tier features. | Scheduling & calendar on every plan, including Free. Dispatch board from Starter, route optimization from Pro, AI crew load scoring from Premium. |
| Invoicing & payments | Invoicing and online payments on all plans. | Invoicing on every plan, including Free — send an invoice and take online payment (Stripe/Square) from day one. Card-on-file and autopay from Solo. |
| Client portal | Client hub included on all plans. | Client portal on every plan, including Free — clients see their quotes, invoices, and job status, and pay online. |
| Mobile crew app | Mobile app on all plans — but every added user is a paid seat at $29/mo. | Mobile crew app with GPS and job photos from Solo — and unlimited crew users on every plan, so a growing crew never raises the software bill. |
| Review automation | The Reviews feature is limited to the top two plans. | Post-job review requests with one-tap star ratings built in, plus Google review automation with AI-drafted replies (always operator-approved) from Pro. |
| Inventory & equipment | Not listed on their published pricing page. | Inventory from Starter — stock levels, low-stock alerts, and chemical mixing charts with printable QR cards — plus fleet meters, preventive maintenance, and work orders. |
| Support & onboarding | Premium support and white-glove onboarding are reserved for the top plan. | Concierge setup — we migrate your clients, jobs, and pricebook and configure payments — free when you switch from another tool. Dedicated account manager on the Scale plan. |
Competitor pricing and details are drawn from published pricing pages and public user reviews as of July 2026, and may have changed since — always confirm current pricing with the vendor. BY5 pricing is our published plan catalog.
Moving from Jobber means bringing over your client list, job history, and service pricing. With concierge setup we do that migration for you — clients, jobs, and pricing — and configure your pricebook and payments before your first login.
Switching from another tool? Your concierge setup is free.
No. Every BY5 plan — including the free tier — includes unlimited crew users. Admin seats scale with the plan tier (from 1 on Free and Solo up to 15 on Premium, unlimited on Scale), and there is never a per-user fee.
Yes. The Free plan includes scheduling, simple invoicing, a client portal, and data import — no credit card required.
Yes — the concierge setup service imports your existing clients, jobs, and pricebook from your old tool, configures your services and rates, connects payments, and walks your crew through the field app.
Yes — the Pro plan ($199/mo) includes the AI co-pilot (ask-your-data analyst) as part of the plan, not as a separate monthly add-on.
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